Any technology or process change not sound both strategically and technically is at risk of failure.
On paper, it should be an easy sell...
XML and Content Management as well as many of the supporting technologies have been around for over a decade. Case studies show that XML content reuse and XML publishing to multiple formats alone can save 40% or more of effort and cost associated with its creation, management and delivery. When localised/translated content is involved, savings can hit 80%. Even in a small organisation, this often justifies the investments needed to update your processes.
But in business it's not always so simple...
Business demands that any change has a well articulated business case, not just in theory, but customised for the specific context, and not just from the perspective of one department
If one group, such as the IT or Technical Communications department, is pro change, other groups may need proof that the initiative will benefit the overall business or to even be brought up to speed on what the problem is!
The more support you have across the business, the more chance of project success!
Where we come in
Mekon brings together strategy and ROI analysis skills, with the technical know-how and examples to show that they're more than just theory. We will supplement and validate internal research with our own, and together with the project sponsors, we win and maintain support for change.
Many of our clients tell us that just having a 3rd party industry expert validate and deliver the same message often significantly helps win management's mind-share (and support).
Mekon helps explain to stakeholders of all kinds, how content systems improvement and things like XML, DITA, Knowledge and Component Content Management can benefit various departments.
We have saved our clients money or helped alleviate overloaded staff in various scenarios:
- Market report content
- Technical communications
- Government legislative publishing
- Internal technical content (Specifications, design data)
- Financial services information
- Marketing material and catalogue publishing
- and many more…
